Admin Support
Where I bring the most hands-on experience: documents, details, and deadlines handled carefully.
- Online research & data entry
- File organization & email support
- Summaries, trackers & misc tasks
VIRTUAL ASSISTANT · AI PROMPT ENGINEER
I help busy people get things done.
Admin, customer, and creative support, backed by AI automation and smart systems. Five years turning busywork into clean, repeatable workflows.
Available for work
ABOUT
Support, creativity, and smart systems.
I’m Mark Vera. For five years I’ve helped busy people and growing teams stay organized across admin, customer service, and creative production. Lately I’m building AI automations and vibe-coding small tools to do that work faster and cleaner. I’ve been a legal secretary, a J&J global HR associate, and a freelance prompt engineer, so I’m comfortable with details, deadlines, and information that has to be handled carefully.
5+Years experience
4Industries served
AIPowered workflows
SERVICES
What I take off your plate.
Customer Support
Clear, professional communication that keeps customers cared for and coming back.
- Customer inquiries
- Chat & email support
- Calm, on-brand replies
Creative Support
Bringing ideas to life with on-brand visuals and short-form content that stops the scroll.
- Canva & social graphics
- Promotional materials
- Short-form video editing
TOOLBOX
The stack behind the work.
CREATIVE & DESIGN
PRODUCTIVITY & OPERATIONS
AI & DEVELOPMENT
SELECTED WORK
A few things I’ve made.
Social Graphics
Branding · Last Saints
Short-form Reels
Video editing
Promo Materials
Print & digital
KIND WORDS
What people say.
Mark is hardworking, shares his ideas, and easily gets the instructions with great attention to detail. I recommend Mark!
I see great potential in Mark. He learns fast, adapts well, and received the highest positive feedback from our EMEA employees.
Mark is absolutely amazing. He’s smart, meticulous, and a natural-born leader. I’d welcome him back in a heartbeat.
AVAILABLE FOR NEW PROJECTS
Let’s work together.
Got a task list that never ends? Send it over and I’ll help you clear it.